Privacy policy

 

**Swirl Apparel Privacy Policy**

Greetings from Swirl Apparel! This Privacy Policy outlines how Swirl Apparel ("we," "us," "our," or the "Site") collects, uses, and shares your personal information when you engage with our website, services, or make a purchase at epicensemble.shop ("Services"). By utilizing our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

**Changes to This Privacy Policy:**
We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Any modifications will be posted on our Site, accompanied by the "Last updated" date, and compliance with applicable laws will be maintained.

**How We Collect and Use Your Personal Information:**
In order to provide top-notch Services, we collect personal information through various channels, as detailed below. We may use this information for communication, service provision, legal compliance, and to safeguard our Services and users.

**What Personal Information We Collect:**

*Information You Directly Provide:*
- Basic contact details: Name, address, phone number, email.
- Order information: Billing address, shipping address, payment confirmation, email address, phone number.
- Account information: Username, password, security questions.
- Shopping information: Items viewed, cart contents, wishlist additions.
- Customer support information: Details shared in communications with us.

*Information Collected Through Cookies:*
- Usage Data: Information about your interaction with our Site, including device details, browser information, network connection, IP address, and more.

*Information Obtained from Third Parties:*
- Data collected by vendors and service providers, such as Shopify, who support our Site and Services.
- Payment processors who collect payment information to fulfill your orders.

**How We Use Your Personal Information:**

- Providing Products and Services: Processing payments, order fulfillment, shipping, returns, and account management.
- Marketing and Advertising: Sending promotional communications, tailored advertising, and improving our Services.
- Security and Fraud Prevention: Detecting and addressing fraudulent or malicious activity.
- Customer Communication: Providing customer support and enhancing our Services.

**Cookies:**
We use Cookies to enhance your experience on our Site, improve our Services, and analyze user interactions. You can manage Cookie preferences through your browser settings, but please note that it may impact your user experience.

**How We Disclose Personal Information:**
We may share your personal information with third parties under specific circumstances, such as vendors, business partners, affiliates, and in connection with legal obligations or business transactions.

**Categories of Personal Information Disclosed:**
- Identifiers: Basic contact details, order, and account information.
- Commercial information: Order details, shopping information, and customer support data.
- Internet or network activity: Usage Data.

**Rights and Choices:**
Depending on your location, you may have rights related to access, deletion, correction, portability, and opting out of targeted advertising. We respect your choices and privacy preferences. Details on exercising these rights can be found on our Site or by contacting us.

**Complaints:**
If you have concerns about how we handle your personal information, contact us at SwirlApparel2024@gmail.com  If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.

**International Users:**
Your personal information may be processed outside your country, including in the United States. We employ recognized transfer mechanisms to safeguard your data.

**Contact:**
For inquiries about our privacy practices or to exercise your rights, email us at SwirlApparel2024@gmail.com

Thank you for choosing Swirl Apparel. Your trust and satisfaction are paramount to us.